We send clear instructions before arrival. Check-in may be self-check-in or meet-and-greet depending on the property.

Do you have Wi-Fi, and is it suitable for working from home?

Yes. Fast, reliable Wi-Fi is available. Speeds can vary by property, but guests regularly use Wi-Fi for video calls, streaming, and online work.

Smoking rules vary by property; typically smoking is permitted only in designated outdoor areas.

No. Pets are not allowed at this time.

Yes. The neighborhood is described as safe and peaceful, with secure locks and outdoor lighting. Many properties are in gated communities with 24-hour security.

Payments are made securely through the platform using options such as card, local bank transfer, Zelle, or UK fast pay (availability can vary).

FAQs

Q: Where are you located?

We’re located on Jamaica’s North Coast in St. Ann, close to major attractions, beaches, restaurants, and shopping. Exact location details are provided after booking for security.

Q: What type of accommodation do you offer?

We offer comfortable, fully equipped spaces for couples, families, and small groups, with amenities such as Wi-Fi, air-conditioning, kitchen facilities, and pool access (varies by property/community).

Q: Is the kitchen fully equipped?

Yes. Kitchens include essential appliances, cookware, and utensils so guests can prepare meals if they are not using chef service.

Q: What time is check-in and check-out?

Check-in is typically 4:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be possible depending on availability.

Q: Is there a minimum stay requirement?

Minimum stays can vary by season. You can view the minimum stay for your dates on the booking calendar.

Q: Is the property family-friendly?

Yes. Families are welcome and we aim to provide a comfortable, safe environment.

Q: Do you offer parking?

Yes. Free on-site parking is available for guests.

Q: Can I request a private chef? What are the rates and what meals are included?

Yes. Some properties include a chef; otherwise chef service may be available on request. Rates vary and may start around US$100/day for preparation of two meals (groceries not included). Shopping can be arranged for an additional fee.

About the Property

Where are you located?

We are located on Jamaica’s beautiful North Coast in St. Ann, close to major attractions, beaches, restaurants, and shopping areas. Exact location details are provided after booking for your security.

What type of accommodation do you offer?

We offer a comfortable, fully equipped space perfect for couples, families, and small groups. Amenities include Wi-Fi, air-conditioning, kitchen facilities, pool and more.

Is the kitchen fully equipped?

Yes, the kitchen includes essential appliances, cookware, and utensils so you can prepare meals with ease, if you aren’t using the services of our Chef.

Booking & Check-In

What time is check-in and check-out?

Check-in is typically at 4:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be allowed depending on availability.

How do I check in?

Check-in is simple! We’ll send clear instructions before your arrival. We offer either self-check-in or meet-and-greet depending on your property choice.

Is there a minimum stay requirement?

Yes, minimum stay requirements may vary by season. You can view this on the booking calendar.

Amenities & Services

Do you have Wi-Fi? What is the WiFi speed, and is it suitable for working from home?

Yes, fast and reliable Wi-Fi is available throughout the home. The WiFi is reliable and suitable for remote work. Speed may vary slightly by property, but guests regularly use it for video calls, streaming, and online work without issues.

Is the property family-friendly?

Absolutely! We welcome families and provide a comfortable, safe environment.

Do you offer parking?

Yes, free on-site parking is available for our guests.

Private Chef

Can I request a private chef? What are the rates and what meals are included?

Yes! While some properties already include a private Chef you can book our private chef for the day if you’ve reserved a unit that does not include this service. Rates vary based on a number of factors but start at around US$100 per day, which includes the preparation of two meals (groceries are not included). Also check with your host for availability of the service

You’re welcome to bring your own groceries, or we can handle the shopping for you for a small additional fee.

Decorations

Are we allowed to decorate the property?

Yes—light, removable decorations are allowed. Please avoid anything that may damage walls or surfaces, including confetti, glitter, tape that peels paint, or candles. No glue dots on walls or furniture are permitted, and all decorations must be removed prior to departure. If you’re planning something special, just let us know so we can confirm what’s allowed.

Pool Access

Does the property have pool access?

Yes, the community offers shared pool access. Hours and rules may vary by location. Full details will be provided in your check-in instructions.

SOME properties also offer a private pool

Transportation

Do you provide quotations for transportation?

Yes! We can arrange airport pickups, private drivers, or local trips. Share your pickup/drop-off details and number of guests, and we’ll provide a quote.

Location & Nearby Attractions

What attractions are nearby?

We’re close to Dunn’s River Falls, Mystic Mountain, Dolphin Cove, local beaches, restaurants, and shopping. Great for relaxation and adventure.

How far is the nearest beach?

Depending on the beach you choose, most are 5–15 minutes away.

Local Recommendations

Can you share restaurant recommendations and places to visit?

Absolutely! Each property listing includes a curated list of restaurants, attractions, and things to do nearby, tailored to the area. Options include local cuisine, beaches, cultural sites, tours, and family-friendly activities. We can also provide extra recommendations based on your interests.

House Rules

Are parties or events allowed?

Most of our properties do not, to maintain a peaceful environment for everyone, however there are a select few that would be perfect for celebratory events.

Is smoking allowed?

Smoking rules vary by property—usually smoking is allowed only in designated outdoor areas.

Do you allow pets?

We do not allow fur family of any kind at this time.

Safety & Cleanliness

What cleaning measures do you follow?

We maintain high cleaning standards, including sanitizing surfaces and fresh linens for every stay.

Is the area safe?

Yes, the neighbourhood is safe and peaceful. We also provide secure locks and outdoor lighting for your comfort. Most properties are located in gated communities with 24 hour security.

Payments & Refunds

How do I pay?

All payments are made securely through our platform using your card, local bank transfer, zelle, UK fast pay. Let us know the option that best suits your needs.

What is your cancellation policy?

Our cancellation policy vary from property to property. Please review it before booking or speak to one of our agents.